Refund Policy for SchoolBook.Cloud

At SchoolBook.Cloud, we strive to ensure your satisfaction with every purchase. Our Refund Policy outlines the terms and conditions regarding refunds for orders placed on our website.

1. Eligibility for Refunds:
– To be eligible for a refund, you must meet the following criteria:
– You must request a refund within [number of days] of receiving your order.
– The item must be unused, in its original condition, and in the original packaging.
– You must provide proof of purchase, such as a receipt or order confirmation email.

2. Types of Refunds:
– We offer two types of refunds:
a. Full Refund: If the item is returned in its original condition within the specified timeframe, you will receive a full refund of the purchase price, excluding any shipping fees.
b. Partial Refund: In some cases, a partial refund may be issued if the item is returned with minor damage or missing components.

3. Non-Refundable Items:
– Certain items are not eligible for refunds, including:
– Digital products or downloadable content.
– Customized or personalized items.
– Items marked as final sale or clearance.

4. Refund Process:
– To request a refund, please contact our customer service team at [customer service email or phone number] and provide details of your order and the reason for the refund request.
– Once your request is received and approved, we will provide you with instructions for returning the item.
– After we receive the returned item and verify its condition, we will process the refund within [number of days] to the original payment method used for the purchase.

5. Shipping Costs:
– Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to an error on our part.

6. Damaged or Defective Items:
– If you receive a damaged or defective item, please contact us immediately with photos of the damage or defect. We will work with you to resolve the issue promptly, either by issuing a replacement or a refund.

7. Lost or Delayed Shipments:
– If your order is lost or significantly delayed during shipping, please contact our customer service team for assistance. We will investigate the issue and take appropriate action to resolve it, which may include issuing a refund or reshipping the order.

8. Changes to Refund Policy:
– SchoolBook.Cloud reserves the right to revise this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.

By placing an order on SchoolBook.Cloud, you agree to abide by the terms and conditions outlined in this Refund Policy. If you have any questions or concerns regarding refunds, please contact us at [admin@schoolbook.cloud]. Thank you for choosing SchoolBook.Cloud for your educational needs.